Privacy Policy

DriveGear Australia is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

Information We Collect

When you place an order, create an account or contact us, we may collect personal information including:

Name
Delivery and billing address
Email address
Phone number
Order and transaction details
Information you provide through enquiries or customer support requests

How We Use Your Information

Your personal information is used to:

Process and deliver your orders
Provide customer support
Send order confirmations and tracking information
Process refunds or warranty claims where applicable
Improve our products, services and website
Meet our legal and taxation obligations

Sharing Your Information

We only share your information where necessary to complete your order or comply with legal requirements. This may include:

Shipping and courier companies
Payment providers
Australian suppliers who dispatch products directly on our behalf
Government authorities where required by law

We do not sell or rent your personal information to third parties.

Website Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. While we strive to protect your information, no method of online transmission or storage is completely secure.

Cookies

Our website may use cookies to improve your browsing experience, remember your preferences and analyse website traffic. You can disable cookies through your web browser, although some website features may not function correctly.

Access to Your Information

You may request access to the personal information we hold about you or ask us to correct inaccurate information by contacting us.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through our Contact Us page.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. The latest version will always be available on this page.